MDM offers CMMI appraisals to support, enable, and encourage your organization’s commitment to process improvement.

CMMI appraisal

The CMMI  appraisal method has two primary objectives:

  • Support, enable, and encourage an organization’s commitment to process improvement.

  • Provide an accurate picture of the strengths and weaknesses of the organization’s current process, using the CMMI® as a reference model, and identify areas for improvement.


A Benchmark Appraisal

typically requires four to eight people plus a Lead Appraiser for 5 to 10 days, depending on the complexity and scope of the appraisal. Teams are recommended to have a mix of organization and outside members. Because of the considerable cost associated with formal appraisals, they must be scheduled to provide maximum benefit to the organization. The normal output of a CMMI appraisal is a findings briefing which includes Practice Area strengths and weaknesses and Maturity Level satisfaction. A written final report is optional.

An Evaluation Appraisal

is a reduced-scale appraisal where a trained and experienced appraiser from outside the organization, working with organization personnel, reviews the documented processes and implementation evidence and conducts several group interviews. The purpose of the evaluation appraisal is to provide an independent verification of self-appraisal results and provide suggestions for improvements based on an independent review. The evaluation appraisal findings are generally quite accurate.

A Gap Analysis

requires a trained and experienced Lead Appraiser who administers a self-appraisal in a group setting with selected organization members. The purpose of the gap is to ensure that an organization understands the meaning and intent of the model and to provide an independent validation of the self-appraisal results. Accuracy of gap findings tends to be fair, with the cost and organization disruption being low. The gap analysis is quite useful as an initial organization activity to provide understanding of the model and the organization’s processes at a relatively low cost.



  • Determine organization sponsor's appraisal needs and goals
  • Identify appraisal model scope: Development domain, Services domain, or both?

  • Identify organization scope: which specific parts of the organization are going to be appraised?
  • Identify which type of appraisal: benchmark, evaluation or gap analysis?
  • Identify site coordinator*

  • Agree on appraisal outputs

* The site coordinator, a critical position, ensures sponsor involvement, identifies and supports appraisal participants and appraisal team members, secures facilities, equipment and supplies, and provides adequate documentary evidence.


  • Develop appraisal plan

  • Select appraisal participants

  • Select appraisal team members

  • Prepare and train the team

  • Prepare document evidence

  • Prepare organization facilities

  • Select appraisal interviewees


  • Conduct initial document review

  • Conduct opening meeting

  • Interview key organization personnel

  • Consolidate information

  • Prepare and present draft findings and final findings

  • Conduct executive session


  • Wrap up appraisal

  • Capture lessons learned

  • Get team member feedback

  • Submit appraisal documents to CMMI Institute

For more information on appraisals go here.